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Expert Phone Support

We provide expert phone support handled by our Dedicated team of UK support agents. Reduce your PAYE overheads by upto 40% using our monthly support plans.

Trusted by 

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Flexible resource

100+ human agents

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24/7 coverage

100+ Agents

Start with Socialbear today and outsource your customer support

Localised Support

Expert customer support agents supporting 20+ languages

Quality First

Brands achieve a 95% CSAT with Socialbear managed support

Launch your support in one week

Our full stack service includes agents, management, security, training and analytics

Launch an outsourced contact centre today.
Reduce PAYE overheads by upto 40% using our monthly support plans.

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Integrate our human agents into your channels 

When it comes to outsourcing customer support, Socialbear provides full end-to-end setup
Our human agents work across all major support helpdesks

Learn more about the channels we support

Coworking Space

Scale up automatically

Socialbear allows you to scale up and down according to your ticket volumes. Only use the volume of resource you require or pay for a bundle of engagements.

Flexibility Included 

Gain access to complete Flexibility with Socialbear Contact Centre's. Outsource your customer support during peak contact periods.

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Expert Training

Our customer support agents are specifically trained for your brand. This includes your tone-of-voice and accessing backend systems.

100+ Agents available the same day

All our Customer Support Staff are located in the UK & US
Our full stack service includes agents, management, security, training and analytics

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Trusted By Companies Big and Small

Companies of all sizes trust Socialbear to power their support operations. When it comes to outsourcing customer support, Socialbear provides full end-to-end setup.

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Smart Outsourcing

Integrate our agents with your existing system or use Socialbear to setup your complete customer service function

Always on

Out of hours coverage to support peak and holiday periods.

24/7 Support

Our support teams are available 24/7, 365 days a year.

Outsourced Saving

Benefit from an outsourced cost saving. Scale your resource on demand.

Knowledge Base

Live Knowledge Base available which you can update at any time.

Support Stack

Agents, management, training and analytics included as standard.

Tone of voice

We match your tone of voice on all support tickets completed.

Trusted by global brands

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Hear It from Our Customers

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“Working with Socialbear has been great. From the very start it’s been a smooth process and it has allowed us to provide the best level of care and engagement to our supporters”

Rachel, Mass Participation (Virtual), Teenage Cancer Trust

Ready to transform your Customer Support?

100+ Agents ready to support your brand

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TM

London

30 Churchill Place

London

E14 5RE

New York

430 Park Avenue

New York

NY 10022

Sydney

64 York Street

Sydney

NSW 2000

Cape Town

80 Stand Street

Cape Town City

8001

Dubai

9th Floor

One Central DWTC

Dubai

Socialbear provides global Customer and Community Management. This full-stack service includes: agents, management, security, training, analytics and data. 

© 2025 Socialbear Limited. Registered in England and Wales: 08775064 
® Socialbear is a registered Trademark: EU017219833
VAT number: GB197023792. ISO 27001 ISO 9001

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