Customer Support. Supercharged.

Fully staffed live chat with professional agents. Human customer support, with training, management and analytics included.

We only use humans

All our Customer Support Staff are located in our network of offices and every reply is bespoke to the individual query, in 50 languages

60 second response

We guarantee a response time within 60 seconds of the customer starting the Live Chat

Pre-approved replies

We work with your brand to create a full selection of signed-off replies. These can be used to answer the most common questions, from product complaints to sales

Platform Agnostic

We work with all major live chat platforms, to intergrate with your exisiting Live Chat setup

Support as a service

Your agents

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All of our agents are located in the UK & US. This enables us to train in person and ensure that accuracy is maintained. Our service includes all on-boarding, including: Q&A, moderation, PR escalation, management and analytics.

Compliance

We undertake complaince training and testing for every  new client. Our analytics allow you to track agent performance, as well as view entire support threads for each customer.

Flexiblity

Scale your customer support according to demand. We offer the flexiblity per month to onboard new agents as you need.

Tone of Voice

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Our team of human agents alter their tone to fit every individual conversation and respond to highly varied queries and situations in real-time. 

Plans

Our UK & US based agents answer all Live Chats for you, on behalf of your brand. 24/7

We have 3 support tiers available:

Get a quote

Available 24/7 

+44 (0)20 3984 9410