100+ Agents
Start with Socialbear today and outsource your customer support
Localised Support
Expert customer support agents supporting 20+ languages
Quality First
Brands achieve a 95% CSAT with Socialbear managed support
Launch your customer support team today
Our full stack service includes agents, management, security, training and analytics
We make the everyday, extraordinary
100+ Agents available the same day
All our Customer Support teams are globally located in our network
Our full stack service includes agents, management, security, training and analytics
35
Agents Online
Jane and Mark have completed
368 tickets in 7hrs 30mins
Human customer support
All of our agents are located in house. This enables us to train in person and ensure that accuracy is maintained.
We match your brand tone-of-voice to ensure support is consistent and approved.
Outsource your support
We support all major support platforms. Integrate our agents with your existing system, or use Socialbear to setup your complete customer service function.
If you are looking for Social Media customer support, we cover your subscription cost.
5000 tickets pending
Our Services
Trusted by global brands
Hear It from Our Clients
“Working with Socialbear has been great. From the very start it’s been a smooth process and it has allowed us to provide the best level of care and engagement to our supporters”
Rachel, Mass Participation (Virtual), Teenage Cancer Trust
