AI SOCIAL MEDIA HELPDESK

Instant AI moderation for high volume social media

Socialbear AI manages comments and DMs 24/7 to keep your feed spam-free, your channel on-brand and your followers on-side.

70% reduction in internal workload

82% of tickets resolved automatically

98.7% accuracy rate

Simple pricing from £950/month

Start your free 30 day trial

No setup. No disruption. Live in 24 hours.

Submitted

Thank you for your submission

We will be in touch shortly

Oops! Something went wrong while submitting the form.

IN-HOUSE HIRE

^£40k_/yr

Socialbear plan - from

^£950_/mo

✅

Cost-saving alternative

LIVE IN 24 HOURS

Monitor and respond in your voice from day one

Diagram showing social media management platforms Hootsuite, Sprink Social, Sprinklr, Agorapulse, Buffer, and Sendible connecting to a central app with a bear icon, which then connects to social media platforms TikTok, LinkedIn, X, Facebook, Threads, Butterfly, Messenger, Instagram, and YouTube.

1. Connect

Link Socialbear to your social media accounts. No developers or downtime required.

2. Configure

Set your brand voice and custom moderation rules. We learn your style instantly.

3. Communicate ✅

You get rapid, on-brand responses to engage your community 24/7. Trolls, spam and harmful content are removed before anyone sees them.

Unbeatable speed. Infinite scale.

✅

Clear backlogs with unlimited, instant responses

Process thousands of comments per second at a fraction of the cost of human moderation.

✅

Reduce workload by 70%

Cut your social media team’s workload while maintaining the same quality of response.

✅

Cut moderation overhead by 60%

Socialbear AI costs significantly less than hiring a human moderation team.

✅

Keep your channel on-brand

We tailor replies and filters to match your exact tone – from friendly to formal or anything between.

✅

Improve community trust

Spam, bots and toxic content removed before your audience sees them.

✅

Measure your impact

Track volume, sentiment and moderation trends in real time.

Instant responses

Answer every query in under 60 seconds.

A full social media team costs thousands a month, but still can't match the speed of AI. Socialbear’s AI social management delivers instant responses, infinite scale, and flawless brand consistency at a fraction of the cost.

What’s included

Complete AI social media moderation support

Spam & Bot Filtering

Offensive Content Removal

Escalation Protocols

Community Management

Crisis Monitoring

Platform Coverage (Facebook, Instagram, TikTok, LinkedIn, X, YouTube + more)

Transparent Reporting

Multilingual Support - 50+ Languages

24/7 Global Coverage

STATS DON’T LIE

Built on relationships. Proven by results.

16.6k
‍followers

@landrover

  • 1m comments moderated
  • 60% saved by outsourcing

62.1K
followers

@bowercollective

  • 95% helpdesk CSAT
  • 30% saved by outsourcing

294K
‍followers

@nailsinc

  • 40+ customer support agents
  • 80% saved by outsourcing

32.8K
‍followers

@tezos

  • 100% FCA compliance
  • 24/7 coverage

51.6K
‍followers

@stjohn_ambulance

  • 5m+ comments moderated
  • 24/7 safeguarding & support

Shuffle

testimonials

You're in good company

We have been working with Socialbear for over a year now and they have completely transformed our Community Management.

Bethan, Social Media Manager Mental Health Foundation

Socialbear are the partner of choice, to achieve unprecedented scale and cost savings.

Kevin, Head of Customer Happiness WHSmith

Frequently asked questions

How quickly can I get started?

Most accounts are live in minutes. No developers or IT involvement required.

Which platforms do you cover?

Facebook, Instagram, TikTok, LinkedIn, X (Twitter), YouTube, Threads, Messenger and more.

What’s the difference between AI and human moderation?

Our AI handles high volumes of spam, bots and toxic content, then escalates complex cases to human agents when needed.

Is there a free trial?

Yes - 30 days free. No credit card required. Cancel anytime..

Get started today

Stay in control as your influence grows

See how Socialbear delivers AI moderation that’s fast, accurate and always on-brand.

AI-powered 24/7 comment and DM moderation

<1 min response time, 98.7% accuracy

Works with your existing tools

No long-term contract. Simple pricing from £950/month.

ISO 27001 & 9001 certified, GDPR compliant

Start your free 30 day trial

Works with your existing helpdesk. No setup. No disruption.

Submitted

Thank you for your submission

We will be in touch shortly

Oops! Something went wrong while submitting the form.