24/7 AI + HUMAN CRISIS COMMUNICATIONS

Rapid Crisis Management for Social Media

Protect your reputation from the first post. Socialbear monitors, filters and responds to your audiences 24/7- managing risks before they become crises.

24/7 crisis monitoring

<1 min avg response time

40+ languages covered

Simple pricing from £950/month

Start your free 30 day trial

No setup. No disruption. Live in 24 hours.

Submitted

Thank you for your submission

We will be in touch shortly

Oops! Something went wrong while submitting the form.

IN-HOUSE HIRE

^£40k_/yr

Socialbear plan - from

^£950_/mo

✅

Cost-saving alternative

GO LIVE IN 24 HOURS

Protect your brand from day one

Diagram showing social media management platforms Hootsuite, Sprink Social, Sprinklr, Agorapulse, Buffer, and Sendible connecting to a central app with a bear icon, which then connects to social media platforms TikTok, LinkedIn, X, Facebook, Threads, Butterfly, Messenger, Instagram, and YouTube.

1. Connect

We connect to your social media channels and begin scanning for threats, spam, bots and toxic content immediately. No developers or downtime required

2. Configure

Dedicated account managers help to set your brand voice, response and escalation workflows.

3. Protect ✅

From the moment we’re live, your brand is covered 24/7, detecting crises faster and reducing reputational risk.

Social never sleeps. Neither do we.

✅

Catch crises before they spread

Our team is online 24/7 to monitor threats, manage tone and filter backlash

✅

Remove toxic content in real time

Spam, bots, hate speech and NSFW content are removed by real humans before they reach your audience.

✅

Protect brand consistency

Every response reflects your tone of voice and community guidelines.

✅

Never miss a high-risk message

Our escalation protocols ensure your team is instantly alerted to anything critical.

✅

Manage your viral moments

We moderate across all major social media platforms and local market regions

✅

Reduce internal pressure

Your social media team focuses on strategy, not firefighting.

What’s included

The tools your team need. The support they deserve.

Spam & Bot Filtering

Offensive Content Removal

Escalation Protocols

Community Management

Crisis Monitoring

Platform Coverage (Facebook, Instagram, TikTok, WeChat, Weibo + more)

Launch in 24 Hours

Multilingual Teams with 40+ Languages

ISO 27001 & 9001 Certified

STATS DON’T LIE

Built on relationships. Proven by results.

16.6k
‍followers

@landrover

  • 1m comments moderated
  • 60% saved by outsourcing

62.1K
followers

@bowercollective

  • 95% helpdesk CSAT
  • 30% saved by outsourcing

294K
‍followers

@nailsinc

  • 40+ customer support agents
  • 80% saved by outsourcing

32.8K
‍followers

@tezos

  • 100% FCA compliance
  • 24/7 coverage

51.6K
‍followers

@stjohn_ambulance

  • 5m+ comments moderated
  • 24/7 safeguarding & support

Shuffle

testimonials

You're in good company

We have been working with Socialbear for over a year now and they have completely transformed our Community Management.

Bethan, Social Media Manager Mental Health Foundation

Socialbear are the partner of choice, to achieve unprecedented scale and cost savings.

Kevin, Head of Customer Happiness WHSmith

Frequently asked questions

How quickly can you start monitoring our channels?

Most clients are live within 24 hours. Our onboarding team handles setup - no developers or IT involvement required.

Which platforms do you cover?

We cover all major social media platforms including Facebook, Instagram, TikTok, X (Twitter), YouTube, WeChat and Weibo. Get in touch to confirm your specific platforms.

What happens when you spot a crisis?

High-risk content is escalated to your internal team instantly via our escalation protocols. You stay in control - we handle the volume and flag what matters.

Is there a long-term contract?

No long-term contract. Start with a free trial, then move to a simple monthly plan. Scale up, down, or cancel any time.

Get started today

Control the narrative before it controls you

See how Socialbear monitors and protects your reputation 24/7.

24/7 AI + human crisis monitoring

Live within 24 hours, no disruption

Covers all major platforms in 40+ languages

No long-term contract

ISO 27001 & 9001 certified, GDPR compliant

Start your free 30 day trial

Works with your existing helpdesk. No setup. No disruption.

Submitted

Thank you for your submission

We will be in touch shortly

Oops! Something went wrong while submitting the form.